Company Profile:

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

Job description:

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

 Process Manager Role and responsibilities:

·        Work with the entire creative team to establish a unified brand understanding and voice of the company, to elevate our innovation

·        Will be a Subject Matter expert for the Creative team. The role will include supervising and leading the graphic designing team

·        Develop creative briefs based on ideas established in brainstorming sessions with direction, schedules, and expected deliverables for the creative team.

·        Participate in designing/redesigning computer graphics, web page graphics, logos, illustrations, advertisements, web-page mockups, infographic, brochures, and many other forms of visual communication including design conceptualization

·        Obtain required approvals by presenting final layouts, storyboards, and illustrations.

·        Present or oversee the presentation of final concepts and coordinate production and dissemination for clients and stakeholders.

·        Troubleshooting design, staff, or process problems as they arise.

·        Look for the latest industry best practices to improve design processes.

·        Analyze and plan the framework of design according to the laid out concept and established specifications of the project

·        Staying abreast of developments in web applications and programming languages

 Technical and Functional Skills:

·        Bachelor's degree in computer science, business, or a related field 4+ years of experience in experience in Digital Creative Production (Ad Campaigns).

·        The candidate should be an expert with a solid knowledge of image editing and video editing and Vfx software like Adobe Creative Suite especially on Adobe Photoshop, Illustrator, Premiere Pro, After effects, and InDesign

·        Should be able to understand what the metric (impressions, clicks, and conversions) means and how to apply it to make informed decisions to produce incredibly engaging display ads for Social media (Facebook, Instagram, Twitter, Google, etc.)

·        Hands-on experience in designing Marketing Campaigns for Social media [Facebook, Insta, Linkedin], static/animated banners, emailers, landing pages, microsites, and video assets for end-to-end digital campaigns for B2B clients preferably in food, travel, and media brands

·        Strong Interpersonal, time and project management, presentation, leadership, and communication skills.

·        Client interfacing ability with confidence

·        Ability to use a strong analytical and artistic approach to solve complex creative issues

·        Ability to handle multiple projects and prioritize different tasks