Company Profile:

Avtar enables high growth organizations to focus sharply on effective and sustainable talent strategies to make the workplace more inclusive Avtar has helped MNCs and Large Indian Conglomerates to structure and implement sustainable Diversity Inclusion programs

Job description:

•   Execute assigned tasks on time to ensure efficient service delivery, address open issues proactively and support resolution

•   Ensure application of process standards and procedures

•   Collaborate with team members and other Finance stakeholders to ensure timely delivery of Finance transaction processes.

•   Identify areas for improvement and recommend improvement solutions in the activity areas, recommend changes of process standards and procedures to obtain efficiencies

•   Responsible for maintaining updated high-quality process documentation

•   Ensures that all receipts from customers are applied and accounts are reconciled in a timely and accurate manner

•   Responsible for reconciling customer accounts.

•   Prepare bad debt write off requests and monthly reconciliation of G/L related accounts

•   Perform bad debt calculation and analysis

•   Execute timely and correctly Balance Confirmation, Dunning, Direct Debit, Refund

•   Review and monitor credit limits of the customers and works in a proactive way to minimize risk exposures

•   Maintain strong relation with the Country finance and commercial functions in delivering high quality customer service

•   Contribute to ensure service delivery of the team is within the agreed SLAs and KPIs

•   Coordination and follow-up with internal and external stakeholders

•   Support Service Delivery Lead in any additional activities as required