Company Profile:

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

Job description:

About this opportunity:

·       Minimum 4 to 10 years of relevant experience of which at least 3 years must have been spent working in Transmission.

·       Assurance (Monitoring, Correlation & Basic troubleshooting).

·       Good understanding of ITIL incident, problem, change and service introduction principles and practices.

·       Support Vendor and product selection tasks for Transmission technologies, including requirements definition.

·       Network Transmission Capacity Management and Optimization.

·       Support Vendor and product selection tasks for Transmission technologies, including requirements definition.

·       To be able to work as part of a team and be intuitive to the business and customer needs.

·       To handle emergencies and on-call support (24X7). Solution Management for Customized Business Object – Templates /

·       Reports.

·       Expertise in database/spreadsheet applications and able to manipulate data and reports to support ongoing analysis and

·       present conclusions.

·       Good knowledge & understanding of Support Processes. Should be customer oriented. Should work well under time

·       constraints.

·       Good oral & written communication skills. Should actively contribute to improvements and changes.

 

You will bring:

·       Minimum 6 to 10years of relevant experience of which at least 4 years must have been spent working on Ericsson Txn

·       domain.

·       Qualification: B.Tech

·       Vendors: Huawei, Ericsson