Company Profile:

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. With more than 175 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity approximately 415,000 people in 150 countries and territories, providing these services yet our shared culture remains the same. Our organization serves four out of five Fortune Global 500® companies.

Job description:

•    Elicit and document business and technical requirements for credit card related projects and enhancements using various techniques.

•    Translate business requirements into functional and non-functional specifications, data models, process flows, user stories, etc.

•    Work with the IT teams and vendors to design, develop, test, and deploy solutions that meet the business needs and comply with the industry standards and regulations.

•    Conduct quality assurance and user acceptance testing for the credit card systems and applications, and report and resolve any defects or issues.

•    Provide training and support to the end-users and troubleshoot any problems or queries related to the credit card processing and operations.

•    Manage and monitor the credit card systems and applications performance, availability, and security, and escalate any incidents or risks as needed.

•    Communicate and collaborate with the business and IT teams, vendors, and other stakeholders to ensure the alignment and delivery of the credit card solutions.

•    Stay updated with the latest trends and best practices in the credit card industry and recommend changes or improvements as needed. Proficient in SQL, Excel, and data analysis tools.

•    Experience in working with credit card processing platforms and vendors such as Visa, Mastercard, American Express, etc.

•    Excellent communication, presentation, and interpersonal skills.

•    Ability to work independently and as part of a team.

•    Detail-oriented, analytical, and problem-solving skills