Company Profile:

Vestas is the world leader in wind technology and a motivation in the development of the wind power industry. Vestas’ core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and join us at Vestas!

Job description:

Remote Operations Center (ROC) provides real-time remote troubleshooting and operational support to maximize turbine and system availability. We provide required support for external customers, field personnel, and cross-department colleagues to resolve technical and operational issues. Our department aims to bring forth technical and operational improvement solutions to optimize turbine performance and lower the cost of energy

 

Responsibilities 

Perform advanced level wind turbine remote operations and support. This includes proficient operation and use of remote operation and diagnostic tools. Familiarization of SAP front end

Perform advanced operational performance analysis and implement strategy to ensure targets are achieved

Should perform in-depth Wind Turbine Field experience and hands on gear box, systems, and controls

Effectively gather information remotely regarding turbine issues and performance

Should diagnose, recommend, and implement solutions for turbine equipment

Communicate pertinent information to key personnel and the field

Seek assistance when encountering turbine issues outside trained skill level to ensure achievement in resolution

Demonstrate and promote integrity, initiative, as well as a focus on reliability, and quality of work

 

Qualifications

B.E in Mechanical / Electrical/Electronic Engineering or equivalent education 

Minimum 5 years technical in wind industry experience

Demonstrated use and understanding of structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools 

Competencies

Perform advanced level wind turbine remote operations and support which includes proficient use of remote operation and diagnostic tools 

Familiarization of SAP front end and learning attitude towards new or latest technologies 

Should possess effective verbal communication skills and reading comprehension skills 

Good attention to detail and solid problem-solving skills and mindset 

Prior customer relations experience in a commercial and technical environment preferred  

Ability to work separately and unsupervised as well as in a team environment 

Effectively promote and support significant team environment through assisting teammates in accomplishing goals as well as mentoring junior technical staff