Company Profile:

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

Job description:

About this opportunity:

Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence.

What you will do:

 

- Guarantee alignment between contract and delivery through pre-sales CFR.

- Establish a solid project plan as an input for approval to execute, and then lead this project to success.

- Cultivate relationships with customers and stakeholders to maintain alignment during execution.

- Financial performance management to ensure delivery to target Unadjusted Margin.

- Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.

- Oversee data accuracy to facilitate responsible and timely reporting.

The skills you bring:

 

- Consultative Skills.

- Automation & Process Management.

- Negotiation.

- Service Delivery Business Understanding.

- Data Analytics.

- Financial Acumen.

- Artificial Intelligence (AI).

- Customer Insights & Stakeholder Management

- Ericsson Portfolio.

- Change and Improvement Management.

- Program/Project Finance Management.

- Customer Relationship Building.

- Project management.