Company Profile:

At Verizon India, you can pursue your ambitions and drive meaningful change. From 5G and IoT to AI and more, you'll work on exciting initiatives across the business when you join our team. You'll also play a critical role in the development of new technologies, monitor Verizon’s business operations, and work on UX initiatives for our business and customers. We’re a diverse network of people driven by our aspirations and shared purpose, committed to shaping the future.

Job description:

• The Data & Analytics (D&A) team is part of the Verizon Global Services (VGS) Data and Analytics Team. As part of the team, you will be helping to create and deliver a comprehensive measurement and reporting approach for all of Verizon Groups. In this role, you will interact with cross functional teams working throughout Verizon bringing new experiences to life for our Customers.

   

  What you’ll be doing...

  You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs

  • Development and implementation of advanced reports and dashboard solutions to support business objectives.

  • Analyze data and clearly communicate findings to stakeholders.

  • Understand the KPIs and metrics that help answer business questions.

  • Work with a team of data analysts working on Digital, Assisted and Cross Channel Analytics

  • Identify target audience and level of aggregation and detail needed in the executive reporting.

  • Create wireframes and mockup of reporting.

  • Define, validate, and test tags needed for data capture and reporting.

  • Work with IT on automation (tagging) and derive new and better ways to capture data.

  • Document all validated standards and processes to ensure accuracy across the enterprise.

  • Collaborate in cross-functional teams to source new data, develop schema requirements, and maintain metadata.

  What we’re looking for...

   

  You are a demonstrated professional who can effectively own and prioritize multiple work streams as well as to adapt during sometimes pressured situations. You display initiative and resourcefulness in achieving goals, but are also comfortable brainstorming and sharing ideas in a team environment. You have excellent communication skills with the ability to speak effectively to both internal and external stakeholders. You are able to partner across multiple business and technology teams. You have strong e-commerce experience in quantitative customer research / root cause analytics with attention to detail, adaptable to change and tight deadlines, and are focused on quality.

   

  You’ll need to have:

  • Bachelor’s degree and four or more years of work experience.

  • Experience with Adobe Analytics or related platforms (e.g., Google Analytics), or knowledge of tagging implementation and experience in the debugging process.

  • Ability to write SQL queries and scripts using relational databases like Teradata, Oracle, SQL Server and pulling data from Hadoop/HIVE SQL/EDW/ GCP data warehouses.

  • Experience of building dashboards using BI Tools like Qlik, Tableau, Looker, Thoughtspot etc.

  • Working knowledge of One Jira and collaboration tools

  Even better if you have one or more of the following:

  • Master’s degree or PhD in Math, Statistics, Economics, Engineering, Computer Science, Business Analytics, Data Science, or a related field.

  • Experience developing general reporting, KPIs, metrics, and attributes.

  • Strong verbal and written communication skills.

  • The ability to develop and use storytelling to communicate information.

  • Strong problem solving, analytical, and research capabilities.

  • Experience managing time-bound project deliverables for multiple stakeholders.

  • Knowledge of SQL/ ETL process and reporting tools.

  If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

• Additional Job Description

  Additional Job Description

  Provides recommendations and solutions for improving risk detection and mitigation, pinpointing operational and process efficiency opportunities, providing ad-hoc and recurring reporting as required, and ensuring data security protocols are strictly adhered to.
  * Coordinating sales promotions. Participating in development and assessment of sales promotions.
  * Greeting and assisting customers for high-price items. Coaching sales staff in presentation of products.
  * Identifying process improvements in retail merchandising, inventory and systems.
  * Investigating, troubleshooting and resolving sales-related problems.
  * Providing information on product features and benefits.
  * Providing information on financing.