Abour R! RCM
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Position Location: Noida
Qualifications: Any Graduate/ Technical Graduate
Position Summary:
An experienced Enterprise/Transformation coach to perform by leveraging abilities across levels/hierarchies of the organization towards Change ability, adoption, process frameworks and facilitation. He / She shall be a thought leader with effective behavioral faculties. Expectation shall be to create, introduce and maintain strategic/governing policies by fostering effective working relationships through clear/concise communication (Verbal and non-verbal) using insightful contributions at tactical levels of functioning, as a medium. He/she must be a highly self-motivated individual with a keen eye towards improvement opportunities, deep people management and agreement engineering skills. He/she must uphold integrity, honesty and respect for individuals always while working closely across operational levels of the organization.
Key Duties & Responsibilities:
Teaching and Mentoring Agile Teams
Enabling transition to Agility by empowering teams to develop an Agile mindset
Empowering teams with necessary tools and proven techniques for improvement in ways of working
High accountability & ownership of process improvement initiatives
Introducing and nurturing effective communication techniques
Coach / Mentor Scrum Masters, Product Owners and Business Analysts
Train Teams to enable them for transition to an Agile way of working
Setting up governing policies to support Agility outcome-based approaches
Define the measurement system by way of identifying relevant metrics
Facilitating change in new ways of working
Applying System thinking to expose bottlenecks
Evaluating and Advising Agile Frameworks
Conflict and people management
Experience, Skills and Knowledge:
Must Have:
Performed roles of a Scrum Master, Product Owner and an Agile Coach
Handled at least 2 enterprise transformation assignments successfully
Well versed with Scrum, Scrum at scale, Kanban, TDD, BDD
Hands-on experience on tools (JIRA/TFS/Rally/Confluence)
Comfortable with sprint and leadership level metrices around agility
Open to explore changes around application of process frameworks
Effective people and conflict management experience.
Good to Have:
Exposure to traditional project management
Experience with SAFe, Spotify Case Study, Phoenix Project
Insights to Business Analysis and ITSM life cycle
Presence in Agile community (Events, Conferences, Meetups)
Key Competency Profile:
Spot new opportunities by anticipating change and planning accordingly
Find ways to better serve customers and patients
Be accountable for customer service of highest quality
Create connections across teams by valuing differences and including others
Own your development by implementing and sharing your learnings
Motivate each other to perform at our highest level
Help people improve by learning from successes and failures
Work the right way by acting with integrity and living our values every day
Succeed by proactively identifying problems and solutions for yourself and others.
Customer Success:
Enterprise Transformation Processes
Change Management, Expectations Management
People Management & Mentoring, Conflict Management
Share your CV at rsriram@r1rcm.com
Bachelors
Any Masters Degree
Agile Coach,Agile concept,Agile environment,Agile Framework,Scrum,Scrum Master,Kanaban,Phoenix Framework,Spotify Cases,Atlassian Jira,
BPO/ITES