Genesys
IT-Software- Software services
Chennai
0 Active Jobs
Featured Company
Genesys is the global leader in cloud customer experience and contact center solutions. We orchestrate more than 70 billion remarkable customer experiences for organizations in more than 100 countries every year. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service?, our vision for empathetic customer experiences at scale.
Genesys was founded in 1990, and its headquarters office is in Menlo Park, California. We are a privately held company and raised $580 million in funding at a $21 billion valuation in the latest round of investments. In May 2019, former Skype CEO Tony Bates joined Genesys as the new CEO as the company transformed from an on-premise software company to a global SaaS company.
With over 6,000 employees worldwide, Genesys employees nearly 650 employees are in India. Genesys continues to grow by hiring new employees and through acquisitions. In 2021, Genesys acquired Bold360 from LogMeIn. Pointillist, an award-winning journey management platform, and Exceed.ai, a company known for its proven intelligent lead activation and conversation engine.
Genesys commits to sustainability and diversity, equity, and inclusion. Our sustainability program is built on three pillars, environmental sustainability, creating a diverse workforce, and ethical and resilient business practices. With a focus on reducing our carbon footprint, Genesys has committed to being carbon neutral by 2030. We created our Diversity, Equity and Inclusion office in 2020 and have set diversity goals for our employees and leadership teams.
Learn more about the Genesys platforms.
Genesys Cloud is built with a microservice architecture deployed to AWS. Our teams are focused on continuous development and integration. As well as delivering world-class software, Genesys Cloud allows our customers the flexibility to integrate their own solutions with the Genesys platform.
Genesys Multicloud platform runs on any cloud infrastructure — public or private — including AWS, Google Cloud and Microsoft Azure and is built with open APIs, Docker containers and Kubernetes. It allows our customers to get all the Genesys innovations on the cloud of their choice.
Genesys DX is our new standalone digital customer engagement offering. It's designed to leverage our CX expertise and Genesys AI, predictive engagement to enhance conversational AI capabilities.
Genesys Women of Color (GWOC)
Genesys Women of Color (GWoC) is dedicated to supporting the unique challenges faced by Women of Color in the workplace. We seek to promote a workforce that understands the true meaning of empathy, connection and cultural understanding through exposure to diverse backgrounds, realities and lifestyles.
Our mission is to influence the hiring, retention and promotion of more women of color globally and to support these women by providing a community and encouraging an environment for them to excel and thrive. GWoC helps Genesys employees understand how they can help reduce workplace discrimination, creating a more inclusive workplace and strengthening our brand reputation.
Genesys Women in Tech (GWIT)
GWIT hosts a safe space and a community for all of Genesys to come together to ignite conversations and actions around the many barriers women face, while celebrating the many achievements made by women and our allies.
Our vision is to: Promote gender equality by empowering and inspiring a community of women and allies in Technology
Our mission is to: Take action and lead the change to amplify women’s voices and learn from one another for personal and professional growth.
Genesys Black Employees and Allies Membership (GBEAM)
Genesys Black Employees & Allies Membership (GBEAM) exists to cultivate a space for Black employees & their allies to collaboratively build a professional development framework that assists in the advancement of current Black talent while building a pipeline for future Black talent at Genesys.
Beyond this, we seek to cultivate a community of empathy — holding space for education, authenticity, & to affirm the unique experiences & identities of Black employees, using the knowledge gained for internal & external community outreach & engagement.
Genesys Latinx in Tech (GLiT)
Genesys Latinx in Tech (GLiT) will work to increase participation and advancement of?Latinx in the technology workforce, both within Genesys, and in our larger Latinx community. GLiT will promote cultural awareness to all Genesys employees through sharing our Latinx culture and ensure a healthy inclusive environment as a familia to achieve equity at all levels.
Genesys LGBTQIA+ (GPlus)
Exists to embody and represent the Plus. We encourage the varied expression of our LGBTQ+ employees and allies.
We want to offer support, education and development that affects the overall culture of Genesys and creates a more inclusive environment for employees, leaders and stakeholders
